Monday to Friday (+5:30 GMT)
How to Get most out of Support Tools
Searching Knowledge-Base might solve your problem faster than creating support ticket
Always include the Server and Software Access Details to help us resolve issue faster.
Explain problem in details and include the screenshots, Error Code etc. It help us to determine issues in less time
What does not included in Free Support Policy
A Quick links to various Support Options
We have separate portal to provide support for Envato Users and those who made purchases from CodeCanyon / ThemeForest. You can Click here to access portal.
If you have made the direct purchase you need to send email to firstname.lastname@example.org with details of your purchase (order ID). Simple, isn’t it ?
Support is expired ? No worries. You can renew your support any times at $50 / 3 months, in most cases. Contact sales to know more.