• +91 75239 25007

  • support@silversyclops.net

  • 10:30 AM to 6:30PM

  • Monday to Friday (+5:30 GMT)

In case of dissatisfaction

Policy for Refund

Our Guarantee

  1. The software will work as it is showing in the demo. Without any variation
  2. Our products will include all of the features as described in our feature list.
  3. We will support every customer to the fullest extent possible.

 

If you encounter any unfix-able issues that cannot be resolved by us or if our software does not have any features that we advertise in the features list, we will refund your money WITHIN 18 days after your purchase. Any refund requests made AFTER the 18 day period will NOT be considered for a refund.

 

Silver Syclops Inc. reserves the right to refuse refunds if there are any abuse in our refund policy detected. This is to protect you as the consumer and ourselves.

We do not issue refunds under the following circumstances:

  • Your client didn’t go for it
  • You’ve changed your mind
  • You’ve decided the Product / Services  is “Not what I need”
  • You’ve decided to stop using our Product
  • Your server does not meet minimum system requirements
  • You don’t have the time to implement our Product / Services on your site
  • Any of our Product features do not meet your expectations or feature is designed to work in a different way than you expected it to work.
  • You’ve found a different solution
  • You made some customizations and modifications and now our product  isn’t working
  • Product purchase error if the product was downloaded
  • Your purchase is older than 14 days (no exceptions)
  • You are testing / using on a localhost and cannot get it to work.
  • You experience script conflicts with other 3rd party software connected to or installed on your website (Templates, Components, Modules, and Plugins).
  • No refund for packages.
  • Translation made by third-party is not working.